how to

GET STARTED

Congratulations on taking the next step toward optimal health!

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Signing up for your first appointment

When you make your first appointment, you’ll be prompted to complete and sign the clinic’s electronic paperwork. Please take some time with the extensive new-patient intake form. It covers a lot of ground, and includes areas to submit your insurance information (if we’re billing for you), recent labs or other documents.

If you don’t have copies of your recent labs, please fill out the records release form and send it to the physician who ordered them. That office will send the results here directly.

 

Patient forms

All preliminary forms are available through the online booking portal. Please give yourself at least 30 minutes to complete the full intake form. Feel free to call the office if you have questions. Use this form to check your insurance coverage, and this one to get your medical records sent directly to Dr. Izakson.

 

Online appointments

We will meet using a secure, HIPAA-compliant video portal called doxy.me. It’s just like meeting in person, but you can do it from the comfort of your own home! All you need is a good internet connection, decent lighting and privacy. No downloads are required.

The link is always in your reminder email. Just log in at our appointment time and I’ll be right with you.

 

What to expect at your first visit

Your first visit starts with a comprehensive intake. We will go over your medical history, current concerns and wellness goals. Please have with you all medications and supplements you’re currently taking.

You will leave the appointment with the first steps of a customized plan to help you move toward optimal health.

The first visit usually lasts 90 minutes to 2 hours. Follow-up visits usually last 45 minutes.

 

Billing and other expenses

Full payment is collected at time of service except where we are billing insurance. Dr. Izakson works with Efficient Medical Billing Services for all insurance issues. To check your insurance benefits, use this form.

Most supplements are available through our online medicinary and are delivered directly to your door. Some items are available for local contactless pickup at the clinic in Portland or Anchorage. Custom formulas are shipped via USPS for patients outside these areas.

The supplements Dr. Izakson prescribes are generally not covered by insurance, although some people have success getting reimbursed through health savings accounts. Many patients spend about $6 daily for their herbs and supplements.

 

Cancellation policy

In fairness to our patients and our staff, we have and enforce a 24-hour cancellation policy. If for any reason you need to cancel or reschedule, please  do so through our online scheduler (most reliable) or by calling or emailing the office. If you miss your appointment or cancel with less than 24 hours notice, you will be charged the full price of your visit. These fees are not covered by insurance.

 

What is it like to be a patient?

Learn more about The Journey

here’s what

patients are saying

“I came to see Dr. Izakson three years ago at one of the lowest points, health-wise, in my life. I had seen a number of specialists and no one knew what was actually going on with me, but they were all perfectly willing to put me on medications with very undesirable side effects. That was not okay with me and it was very disconcerting that none of my other physicians seemed concerned about the cause of my health problems. Dr. Izakson cared and she was concerned. That alone was a huge comfort to me. Over the past three years she has dug deep to find out the root of my symptoms and has made a plan for me that manages my condition without use of drugs with dangerous side effects. Her suggestions have improved my overall health, not just put a band-aid on one single problem.  I am forever grateful. If you decide to go to Celilo Natural Health Center, you can expect to be listened to; your opinion will be valued. In addition, Dr. Izakson is wicked smart.” — Tonia
“I came expecting to get something for my body aches, not do something about them. I was already fit and active. Modifying my diet and exercise made no sense to me, but that’s what Dr. Orna prescribed. When I finally surrendered and did the drill, my aches vanished along with 21 pounds! I’ve chosen to continue seeing Dr. Orna monthly and now I say, ‘Yes Ma’am’ to her advice. Because it works.” — Kelly

“I feel so great!!” — Micah

“My personal testimonial: I drive from Corvallis to Portland to see Orna. Gladly, and in the rain.” — Alison